product elementor loop grid template does not update in translated vesion - margins and padding are ...

This thread is resolved. Here is a description of the problem and solution.

Problem:
The product elementor loop grid template does not update in the translated version, specifically the margins and padding.
Solution:
We found that the product loop template's status was "Waiting for review", which seemed to have gotten stuck. We resolved this by going to WPML > Translations, filtering for jobs that need a review, and then using the dropdown bulk option to accept the review. Please test your site again to see if the issue is resolved.

If you're experiencing this issue or if it occurs again, we recommend trying the steps we used. However, this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

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Tagged: Exception

This topic contains 7 replies, has 1 voice.

Last updated by olafsO 2 months, 3 weeks ago.

Assisted by: Andreas W..

Author	Posts
April 21, 2026 at 1:53 pm #17984505
olafsO	product elementor loop grid template does not update in translated vesion - margins and padding are not updating.
April 21, 2026 at 2:12 pm #17984597
olafsO	Hey. Probably a quick question to solve 🙂 I updated the padding on one of the templates in Elementor. But they are not reflected in translated version of the site. I sent the template to translation, but no results. No the bot suggested me to go into EN version of the site [the primary is Latvian] and then go to Templates - loop in question. I am seeing this message. How to proceed? And du I update the values manually for the second time or there's other way for templatesto sync?
April 22, 2026 at 4:06 pm #17988489
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Thank you for reaching out! Usually, updating the translation for this template with the WPML Translation Editor should solve this issue. If this is not the case, you may use the WordPress Editor to adapt the content, but take note that usually those changes will revert if you translate the content again with the WPML Translation Editor. Could you please provide me with more details about the affected widget and the specific setting? Best regards Andreas
April 23, 2026 at 8:18 am #17989546
olafsO	Sure! It's a Loop Item for product archive [in Elementor] The Latvian [original, correct version] has edited gap between elements, but the English version does not reflect the updated version and still shows the larger gaps. Image attached.
April 23, 2026 at 8:33 am #17989606
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Have you tried to update the translation for this loop item template using the Advanced Translation Editor? If this did not solve the issue, I'd be happy to take a closer look at this. I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further. You'll find the necessary fields below the comment section if you log in to leave the next reply. The information you provide will be private, meaning only you and I will be able to see and access it. IMPORTANT Please be sure to create a backup of the website and database before granting us access. If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the information unless you see the required wp-admin / FTP fields. The private reply form looks like this: hidden link When replying again, click "I still need assistance". Video: hidden link Please note that we are required to request this information individually on each ticket. We are not permitted to access any login information not specifically provided in the private reply form for this ticket.
April 24, 2026 at 8:43 pm #17993941
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	The product loop template's status was "Waiting for review". Somehow, the review seems to have gotten stuck. I have fixed this now. Please test again.
April 24, 2026 at 9:24 pm #17993952
olafsO	Thank you. I will test. How did you do that, so I save this info for the future?
April 24, 2026 at 9:46 pm #17993959
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	I went to WPML > Translations, filtered for jobs that need a review, and then used the dropdown bulk option to accept the review. This solved the issue. In case this problem occurs again, please let us know.
April 25, 2026 at 8:14 pm #17994842
olafsO	Thank you!