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This topic contains 3 replies, has 2 voices.

Last updated by przemyslawD-3 4 months, 3 weeks ago.

Assigned support staff: Laura.

Author Posts
May 16, 2019 at 12:45 pm #3825927

przemyslawD-3

Hi,

I'm using WPML to translate my shop (WooCommerce) on 6 different languages. When I'm trying to export product to CSV file everything looks fine in main language and almost all translations, but in english version CSV file is empty (the file have less than 1 KB). It works when I try export product last time (few weeks ago) so maybe some update cause it? How can I fix it?

Thanks for Your help.

May 16, 2019 at 3:45 pm #3827699

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

How did you export the .csv?
Did you try with WP All Export? At the moment is the only plugin we offer full compatibility to.

May 17, 2019 at 11:06 am #3833753

przemyslawD-3

I don't use any plugin, I use standard WooCommerce Import/export options.

May 21, 2019 at 10:09 am #3854121

przemyslawD-3

Hello, thanks for Your help. After last message and wordpress update some "product type" error message appeared in admin panel. WPML fix it automatically, I really don't know how but everything works fine now and I can export csv in every language.

I think it's the end of problem and there is no need to migrate to cloudways?