This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported an issue where enabling WPML String Translation caused the product page to display correctly only in the original language, not in the translated language. Additionally, enabling the Single Product Layout resulted in a blank page.
Solution:
We conducted tests and found that the issue was specific to the client's server. A workaround that resolved the problem involved setting the AJAX Variation Threshold value to a lower number, specifically 10. This adjustment helps in loading variation data only when necessary, improving page performance and reducing memory usage. We recommended that the client apply this change to their live site after ensuring a full backup.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket for further assistance.
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This topic is split from https://wpml.org/forums/topic/attribute-not-appearing-for-translation/
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Hello, Thank you for the feedback. Please check the attached images. It is loading as expected in our local copy (we made this copy of the site without media files to reduce the backup file size). So, a couple of requests for tracking this. 1) Please share a screenshot for a better understanding of the following page settings The Custom Single Product Page is enabled (part of Woodmart Theme) If Custom Page is disabled, the product works fine. 2) Please share the URL of the products having similar issues -- Bigul   |
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Hi Bigul, The test that you passed me has no media. If I remove all images of all variations, the product shows correctly. Please see my test product (duplicate of the product variation with the problem). If I add all the images to all variations is when the problem triggers and returns a blank page. You can see here below, same product, one with all image variations and one with no images: hidden link About the Custom Single Page: 1. Go to Dashboard and you will see "Layouts" under "Theme Settings" Regards. New threads created by Bigul and linked to this one are listed below: https://wpml.org/forums/topic/single-product-layout-cannot-be-translated/     |
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Hello, Thank you for your feedback and for creating a test product. We will continue debugging the issue using the latest versions of WooCommerce and WordPress, and we will get back to you as soon as possible. Please wait. Also, please note that I have created a copy of the site (without media files) to make it easier to debug the blank screen issue on product posts. The product variations are visible in the local copy. Please refer to the attached images for more details. -- Bigul   |
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