[Resolved] Product Links are Broken and Not Directing to Translated Version

Hi Amit, every support ticket I have ever opened with WPML takes this long. This is not "unusual" but considered "standard" in our case.

I have no idea why this concept was split into an irrelevant subject Ticket as that is not the pertinent issue. It shows that nobody really cares about our website, nobody really cares about getting the solution resolved, and that WPML stands on a liquid backbone of dragging issues out until customer fall off. As soon as we actually "press for a resolution" look what happens? Pure chaos, we have the support manager here who is still unable to provide a viable solution and splits tickets into illogical subjects. How dissapointing.

I reassure you that we will not stop pressing. We DEMAND resolution. We will make sure it's known through 1 Star Reviews, forever tickets, as many as are needed. You have woken a complete monster and deserve everything that is brought your way. We have no sympathy for your poor support.

MOVING FORWARD:

1.] I have no idea why your subject line is what it is or this ticket was split. Did you even test our website? Go to hidden link and click around "Support Manager". Try to engage with our products. It's not just the home page, try going here and clicking on products (hidden link). Try other languages. I click on Petite from that previous link and I get brought here (hidden link). Now I am in French language? How is this pertinent to "just the home page" as your poorly written new ticket expresses? Will someone actually give a crap and look into the extensivity of the issue

DO YOU REALIZE WE ARE A LIVE WEBSITE WITH OVER 100,000 VISITORS EVERY DAY? CLEARLY YOU DO NOT CARE

2.] Try browsing the main English website, casually visit (hidden link). Now shift your language back to Spanish. 404 ERORR (hidden link)

3.] Try a completely difference language (hidden link). Maybe access a category page (hidden link). Click on a product from that category (hidden link). WELCOME BACK TO ENGLISH

Do I need to continue? Do I need to make a ticket for every single issue? Do you want 14 tickets on your website? I have over 20 employees in my office I can have them FLOOD your website with tickets?

Or do you want to designate this as an escalated tier case and have someone with any sense of brain cells or awareness try to "Generally" browse our translated website as a true user and obviously witness the obvious issues we are experiencing.

You are now insulting us with your irrelevant replies. We do not care if you are a manager, you offer no comfort.

We want resolution

You may disregard, seems relative to Feed Plugin

Awaiting updates,

NOTICE FOR PUBLIC: OVER 30 DAYS AND NO ANSWER

IN FACT WE HAVE TIME TRAVELED BACK IN TIME TO A PREVIOUSLY PROVIDED SOLUTION

LETS TRY THE 1/2/3 TESTING ABOVE [mentioned in Reply #16016302] WITH THE TOGGLE OFF (this is something I would do as someone who actually cares about solving the problem)

1: NOT RESOLVED. TAKES ME TO: hidden link
2: RESOLVED
3: NOT RESOLVED

So please note that your "workaround for a solution" is not even a "workaround for a solution" as it effectively solved 1/3 of my problems

ATTENTION FOR FORUM: THIS IS DAY 40 AND THERE IS STILL NO RESOLUTION. PLEASE BE CAREFUL WHEN CONSIDERING THIS PLUGIN

-------- DAY 41 IN THE WPML DESERT -------

RANKMATH HAS RESPONDED: hidden link

MY RESPONSE TO THEM: hidden link

You have permission to take action and try to revert translation of /shop/ to see if this resolves that portion of the issue. As mentioned above there are 3x examples to solve. Even your previous example only fixed 1 and lost the entire Remove Base functionality of Rank Math which breaks nearly our entire website

-------- DAY 41 IN THE WPML DESERT -------

DAY 43 WITH NO ANSWER FROM THE WPML SUPPORT TEAM

BE CAREFUL WHEN CONSIDERING THIS PLUGIN