This thread is resolved. Here is a description of the problem and solution.
Problem:
When an order is placed for a product with variations, different variations appear for the customer and the shop admin. For example, a customer orders a product with the color 'Medium', but the shop admin sees 'Light', and the variation ID is different.
Solution:
The cause for this problem appeared to be that those products were earlier translated with the Classic Translation Editor and the order of the attributes was not repsected when creating the translation.
1) Set the translation method to Classic Translation Editor at WPML > Settings.
2) Update the product's translation using the Classic Translation Editor.
3) Switch the translation method back to Advanced Translation Editor.
4) If the issue persists, repeat the process by updating the translation in the Classic Translation Editor and then editing the original product and translating it with the Advanced Translation Editor.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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Last updated by 1 week, 5 days ago.
Assisted by: Andreas W..
