Meanwhile one of my colleagues takes up the case and checks for the issue, can you try with only WooCommerce, WPML and a default WordPress theme (i.e. 2024) and see if it helps?
Because your current theme isn't WPML compatible (https://wpml.org/theme/savoy/), so we can be sure if that's not the case.
IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the above mentioned on a staging/dev site first, so your live website isn't compromised.
Please also make sure that translations are completed and are published.
Regards.
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