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This thread is resolved. Here is a description of the problem and solution.

Problem: Product variations swatches are not shown correctly

Solution: The Product variation swatches color fields are showing in the translation after the following steps.

1) Go to WPML>>Settings>>Custom Term Meta Translation 2) Choose *Copy* as translation preference for *product_attribute_color* field 3) Save the changes 4) Go to Products>>Attributes>>Color 5) Quick the Color terms

Relevant Documentation: https://wpml.org/forums/topic/product-variations-are-not-shown-correctly/#post-4449461

This topic contains 5 replies, has 2 voices.

Last updated by edens 1 month, 4 weeks ago.

Assigned support staff: Bigul.

Author Posts
August 22, 2019 at 2:10 pm #4440081

edens

Hello,
i have woocommerce product variation swatches plugin, so as you can see in my main language my customers can pick the color they want in the product page.

The problem occurs in the other language in my website, that my customers cant see the variations properly,
I have added you 2 screenshots for you to compare.

One is my main language (English)-the variations are working correctly,
and one is other language in my website.

August 22, 2019 at 7:14 pm #4442433

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

I would like to access the admin area of your site for further checking. Please fill the private details fields after a full site backup.

Please check the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

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Thanks!

Bigul

August 23, 2019 at 1:39 pm #4447723

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates and login information. Most probably the issue will be happening because WPML Media Translation plugin is not activated yet. This plugin will help us to sync the Media files to secondary languages.

Please try the following steps and check the issue are existing or not.

1) Make a full backup of your site
2) Install WPML Media Translation plugin
3) Visit WPML>>Settings>>Media Translation
4) Select the options
5) Sync the media items

Please check the following documentation and attached images for more details.

https://wpml.org/documentation/getting-started-guide/media-translation/

--
Thanks!

Bigul

August 23, 2019 at 2:55 pm #4448333

edens

hi i have done it and fixed the pictures,
but the variation colors are still not showing!

August 23, 2019 at 6:50 pm #4449461

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. The Variation color fields are showing in the translation after the following steps.

1) Go to WPML>>Settings>>Custom Term Meta Translation
2) Choose *Copy* as translation preference for *product_attribute_color* field
3) Save the changes
4) Go to Products>>Attributes>>Color
5) Quick the Color terms

Please check the attached images for more details and let me know your feedback.

--
Thanks!

Bigul

August 24, 2019 at 1:01 pm #4451645

edens

My issue is resolved now. Thank you!