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Last updated by Bigul 1 month ago.

Assigned support staff: Bigul.

Author Posts
June 18, 2019 at 9:53 am

robA-8

When i'm installing and configure WooCommerce Multilingual, the variations on the back-end disappear. On the front-end, everything seems to be working well. But in the back-end I can't open or edit the variations anymore.

When I go to Products -> Attributes, I see the name of my attribute, but the terms are empty.

The button on the screenshot seems to have no effect.

June 18, 2019 at 5:08 pm #4045509

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

Please deactivate WPML or WooCommerce Multilingual plugin for a moment for testing and check the terms & variations(on the backend) are showing for you or not.

Also please share with me the WordPress debug.log (not WPML debug information) for more information. Please check this page for instructions https://wpml.org/documentation/support/debugging-wpml/

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check you are getting any errors or warning related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

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