Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 1 reply, has 2 voices.

Last updated by Laura 3 weeks, 5 days ago.

Assigned support staff: Laura.

Author Posts
November 7, 2019 at 10:52 pm #4910307


Hi there,
I have imported 300 products in the past using Wpallimport woocommerce plugin. And it is supporting WPML. Everything was ok.

Today, I imported 400 product. The English products are fine. But, the Arabic products are not getting the translated categories automatically. It is listing all the products in "Uncategorised" category.

I tried:

1- To go to woocommerce multilingual settings / troubleshooting / syncing categories (0 products need to sync)

2- Checking categories that needs translate (0 category).

Please, help 🙂

November 9, 2019 at 4:42 pm #4918711


Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+01:00)


since we are managing this problem in another ticket, please close this one.