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This topic contains 3 replies, has 2 voices.

Last updated by Vincenzo 2 years, 10 months ago.

Assigned support staff: Vincenzo.

Author Posts
May 24, 2017 at 9:05 pm #1284027

maximilianoM

We run a bulk price and stock update with WP All Import. All our products are variable type, so price and stock are defined at variable instance.

The problem is that all prices and stock updated right in our main language (spanish) but not affected in the secundary language (english).

As we experienced this before we also tried in the WooCommerce Multilingual > troubleshooting page with the sync tool, but after the process ended we get always the same result: Sync product stock quantity and status (synchronizing min stock between translations ) 3058 left

Only if we make an Update from the product page, both price and stock updates in the secundary language. It's not an option as we have a catalog of hundred of products.

URL of (my) website where problem appears (just an example): hidden link

I expected to see:

Instead, I got:

Steps to duplicate the issue:

May 26, 2017 at 10:44 am #1285257

Vincenzo
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello, thank you for contacting WPML Support!
I will take care of your ticket.

This seems like a known issue.
- https://wpml.org/errata/issues-with-wpml-all-import-and-variable-products/

Can you please try using the beta version of WPML All Import?
You can find it in this post:
- https://wpml.org/forums/topic/wpml-all-import-stock-sync/#post-1220419

It is a beta version so please make a full backup before using it.

Please let me know if this solves the issue or if you need further details.

Thank you

Related documentation:
- https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/

May 26, 2017 at 8:51 pm #1285634

maximilianoM

Hi!

We've download and installed the last (beta version) of WPML All Import, run again our price update rutine but we still have the same issue with the english version of all our products. They keep outdated in the secundary language.

Any other idea?
Thanks

May 27, 2017 at 11:39 am #1285773

Vincenzo
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello,

can you please give me more details about the "price update routine"?
- Do you import/update only the default language products?
- Do you follow the entire procedure shown here?
https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/
hidden link

Thank you

The topic ‘[Closed] Products stock and price update not syncing’ is closed to new replies.