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This topic contains 6 replies, has 2 voices.

Last updated by Ricardo Alday 12 months ago.

Assigned support staff: Ricardo Alday.

Author Posts
September 26, 2018 at 1:32 am #2765422

christianS-115

I have 3 property carousels on the frontpage. The first one is showing "Featured Properties", the second one the latest houses and the 3rd one the latest condos. In English this is working fine but in the German translated version the properties of the 2nd and the 3rd are not changing.
The setting are the same - sort by default so i would expect also the same result. I have tried the support of the theme but seems they don't know what to do. Please compare the 2 screenshots.

September 26, 2018 at 11:25 pm #2768857

Ricardo Alday

Hi,

Thank you for contacting WPML support. This is a known issue with the Houzez theme and WPML. Our compatibility team has reached out to the theme author regarding this a few weeks ago but they're still waiting for files from the author so they can be tested.

You might want to contact the theme author as well.

Best regards,
Ricardo

September 29, 2018 at 3:31 am #2775303

christianS-115

I have contacted them before already but they say the theme is fine - i have told them that its a known issue and that you guys waiting for files. Lets see what they say

October 1, 2018 at 4:08 pm #2778694

Ricardo Alday

We have not received anything from him since September 17. Let me know if he responds to you.

October 2, 2018 at 9:38 am #2780897

christianS-115

Please see the attached screenshot - they said they never got a mail from you .

October 2, 2018 at 10:31 pm #2782920

Ricardo Alday

Thanks. I will double check with our compatibility team.

October 15, 2018 at 10:42 pm #2818938

Ricardo Alday

Sorry for the late reply. We cannot find any recent emails from the theme author. Can you forward the message you got to ricardo.a@onthegosystems.com

Thanks.

The topic ‘[Closed] Property carousel isn't showing the right properties as in the English version’ is closed to new replies.