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Last updated by Kor 1 year, 4 months ago.

Assisted by: Kor.

Author Posts
December 5, 2024 at 7:59 am #16479558

simonC-4

Background of the issue:
I have a live site up and running with WPML at hidden link. Everything is working well, and I am trying to resolve an issue with the language switcher.

Symptoms:
After using the language switcher, a question mark (?) appears at the end of every URL.

Questions:
Any ideas where the question mark at the end of URLs comes from?

December 5, 2024 at 8:18 am #16479748

Kor

Thanks for your patience.

Here is the ticket. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

December 5, 2024 at 3:27 pm #16482559

Kor

Thanks for your reply.

Can I have full administrative access? I need to check theme also to see if the issue is caused by it.

December 7, 2024 at 11:55 am #16488300

simonC-4

Hi - you are logging in as user WPML right? this has full admin access...

ah I know what is wrong.. themes page is hidden in our admin theme! Use hidden link to access....

(I know.. slightly weird)

December 8, 2024 at 3:46 pm #16490027

Kor

Thanks for your reply.

Everything seems to work fine when I switched the theme hidden link . Could you check on your end?

December 9, 2024 at 2:28 pm #16493714

simonC-4

Hi - yes without the theme and all the plugins it loses this question mark... but the theme without WPML also solves the problem...?

December 9, 2024 at 2:30 pm #16493720

Kor

Thanks for your reply.

The issue is related to the theme. If WPML is deactivated, this URL hidden link will not exist. Let me isolate this for you. Hold on.

December 9, 2024 at 2:33 pm #16493745

Kor

As you can see now, all 3rd party plugins are activated and the URL still works fine using the default WordPress theme. You need to check with the AirBench theme author for further assistance.

The topic ‘[Closed] Question mark at end of URLs after using language switcher’ is closed to new replies.