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Last updated by Andrés 3 months ago.

Assigned support staff: Andrés.

Author Posts
July 10, 2019 at 9:06 pm #4184385

Yufan Yang

What are you trying to translate?
Courses, Lessons, Questions and quizzed created in Sensei LMS plugin.

What are you seeing? (please include a screenshot)
WPML is able to recognize courses, lessons, pages, etc, but is not able to recognize questions and quizzes. See attached screenshot.

What's missing or not working for you?
Previously in a staging site environment, WPML was able to show all questions and quizzes under Translation Management, and I was able to select them, make duplicates and push them for translations, Sensei version used was V1.9.6.
However, after the Sensei plugin was upgraded to V2.1.2, the questions and quizzes are no longer showing up in Translation Management in WPML.
We did a side-by-side comparison for the settings, it seems that in V1.9.2, questions and quizzes were automatically set to "Translatable" by WPML, but in V2.0.2, they were automatically set to "Not Translatable", I manually changed them but that didn't help.

Please let me know how to solve this issue, previously we were informed Sensei V2 should work just fine.

Here is the debug information:
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July 11, 2019 at 1:47 pm #4190407

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello Yufan,

Welcome to WPML support forum.

Please try the following:
- Go to WPML > Settings > Post Types Translation
- Select your Post type (courses, lessons, pages) as:
o Translatable - only show translated items

However, this forum is intended for how to questions and it seems that the issue that you are experiencing is beyond that and it is more a technical problem, maybe a compatibility issue.
https://wpml.org/documentation/support/accounts-for-wpml-end-users/

We committed with the site developer that this forum is only for that and we won't mess his development, So, for this kind of questions, you should ask your developer (license owner) to open a ticket in the technical forum.

Best regards,
Andrés