Please make sure to update to WPML 4.3.6 and check our list of Known Issues before reporting
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This thread is resolved. Here is a description of the problem and solution.
Problem: I am trying to: get redirect to France language when I come from France
Solution: The browser redirection works with the language of the visitor's browser, not the country they are visiting from. So in this case, as you need that visitors from a 4th language get redirected to the English version of the site you will need to set English as your default language because if a visitor's browser language is not one of the languages of the sites then they will get redirected to the default language.
Relevant Documentation: Please visit this link where you will find our official documentation about this feature and its behavior: https://wpml.org/documentation/getting-started-guide/language-setup/automatic-redirect-based-on-browser-language/