This is the technical support forum for WPML - the multilingual WordPress plugin.

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Author Posts
May 13, 2019 at 4:24 am #3795087

yunfeiS

1. The untranslated products could display in the second language from categories pages.
2. Then When clicke the untranslated product to try to access the product page, it showed 404.
3. It didn't redirect to the product orignal language page.

May 13, 2019 at 11:59 am #3797677

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

Please go to WPML > Settings > Post type translation, make sure the option "Translatable - use translation if available or fallback to default language" is enabled.

Please resave the permalinks from your WPadmin Settings > Permalinks.
Does it help?

If not please share temporary access to your site with the URL where the issue can be seen, I have enabled the private fields for you to securely share the details.

kind regards
Raja

May 14, 2019 at 5:32 am #3803687

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

I am unable to login to your site. Please check and update the working credentials in your previous reply.

regards
Raja

May 14, 2019 at 6:55 am #3804067

yunfeiS

Oh sorry.
You could login with the information now.

May 14, 2019 at 12:35 pm #3806777

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

This seems like a known issue when you have a custom product base with %product_cat% in the slug. Please change the product settings in WPML > Settings > Post type translation to "Translatable - only show translated items" this might help you for the time being.

Let me know the results

Kind regards
Raja

May 14, 2019 at 2:42 pm #3808301

yunfeiS

Do you mean that don't display untranslated products ?

May 15, 2019 at 9:06 am #3813965

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Yes, that would do, Since with custom product base like product/%product_cat% there is a known issue which is still in our developer's queue.

Kind regards
Raja