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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year ago.

Assigned support staff: Mihai Apetrei.

Author Posts
October 1, 2018 at 11:01 am #2777790

yannickL-11

Hello.

I have a lot of trouble translating a site and plugins that are not WPML certified. I have two sites to translate that have the same problem. I should spend several days redoing everything. Please ask for a refund. I will keep your solution in list if one day my solutions become compatible.
Thank you and continued your good work!

Yannick Lamarre

October 1, 2018 at 7:26 pm #2779326

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

If you are eligible, you should be able to ask for a refund from your own WPML account at this link here (make sure you log in first):
https://wpml.org/purchase/refunds-policy/

I'm also attaching a screenshot so that you can find that section on the site after you log in.

Please let me know if there's anything else I can help you with or if this is what you needed.