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This thread is resolved. Here is a description of the problem and solution.

Problem:

Can't update WPML because the site key is invalid.

Solution:

Please try these steps:

-login to your wpml.org account. - Go to https://wpml.org/account/sites/ look for your current key and erase it. -on your site please go to Plugins > Add new > Commercial tab - Click on the "Unregister WPML from this site" button -click 'Register WPML' -click 'your account' link. this will create a new key for your site. take note of the new site key. - Try also disabling the "Keep wpml.org up-to-date about which theme and plugins I use" option -Try to update the plugins

This topic contains 2 replies, has 2 voices.

Last updated by daisyL 5 months, 2 weeks ago.

Assigned support staff: Dennis.

Author Posts
May 7, 2019 at 3:06 am #3753619

daisyL

I have registered my site on your website. However, I failed to key in the key on my wordpress panel.
It showed the key was invalid. How can I solve this?
It's quite annoying if I need to download and upload for update WPML each time.

May 7, 2019 at 6:52 am #3754541

Dennis

Hi,

Welcome to WPML Support forum.

Could you please try these steps?

-login to your wpml.org account.
- Go to https://wpml.org/account/sites/ look for your current key and erase it.
-on your site please go to Plugins > Add new > Commercial tab
- Click on the "Unregister WPML from this site" button
-click 'Register WPML'
-click 'your account' link. this will create a new key for your site. take note of the new site key.
- Try also disabling the "Keep wpml.org up-to-date about which theme and plugins I use" option
-Try to update the plugins

Does it help? Please let me know.

Kind regards,

May 8, 2019 at 3:46 am #3763775

daisyL

My issue is resolved now. Thank you!