Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 2 replies, has 2 voices.

Last updated by patrizio-romanoD 10 months, 4 weeks ago.

Assigned support staff: Amit.

Author Posts
January 15, 2019 at 2:39 pm #3093349


Tell us what you are trying to do?
Register plugin with my lifetime account as usual

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

Fourth try in a row, still not working.

January 15, 2019 at 3:48 pm #3093783


Hi there,

I am awfully sorry for this issue, we had a problem with our key registration mechanism, this is now fixed! - Please try again and if you still getting this error reply here with what you see.


January 16, 2019 at 9:23 am #3096608


I supposed it was some remote issue, thanks for your reply, registration worked at my first try this morning.
My issue is resolved now. Thank you!