This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Riffaz 3 weeks, 5 days ago.

Assigned support staff: Riffaz.

Author Posts
September 20, 2019 at 1:29 pm #4612665

ninoT-2

This registration key is invalid it says on my Admin: ogwHv91Cvw

And we have a spam website which opens when user click on the english flag of the website. Seems we are hacked.

Please help urgently.

September 22, 2019 at 7:34 am #4617473

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

I see, this the site your registered recently: hidden link but when I visit to your site it goes to : hidden link
So you missing HTTPs in your registration process.

1. go to your https://wpml.org/account/
2. delete your current key
3. create a new key with hidden link (see, HTTPS)
4. register again.

Regarding the other issue, I see your english site and other languages site without any issue.
I checked multiple times.
If you still see the issue please open a new ticket for that as that is totally a different issue.

Let me know how it goes.

Regards,
Riffaz.