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This topic contains 4 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 1 month ago.

Assigned support staff: Mihai Apetrei.

Author Posts
August 18, 2020 at 3:02 am #6819573

alexL-45

Dear WPML support team,

May i know why after i register new website but when i key in to the registration field show this error message "Invalid site key for the current site."
Please help me fix this problem as soon as possible.

Thank You

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August 18, 2020 at 3:48 am #6819881

alexL-45

Hi, may i know who can help me?

August 18, 2020 at 11:52 am #6822863

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

From what I can see, you used this link "hidden link" when you generated the key when you should actually use this link instead "hidden link".

So please remove that key from under your WPML.org account > Account > Sites page (https://wpml.org/account/sites), generate a new key for that exact link that I mentioned and then the newly generated key should work without any issues.

Please let me know how that goes.

Kind regards,
Mihai Apetrei

August 19, 2020 at 1:28 am #6826537

alexL-45

Hi,

After i follow your to register new key again and insert into the website still showing same result. it still showing invalid key?

Please help me fix as soon as possbile.

Thank You

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August 19, 2020 at 3:29 pm #6832091

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

From what I can see, you did not use the link I shared with you above so that's why it might not be working.

Please remove the current one and create a new key for this exact domain: hidden link

Please don't miss "https" and also don't miss the "www".

For the moment, you generated a key for this (hidden link) which is not the correct form.

Kind regards,
Mihai