related and latest products don't display on secondary languages

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Tagged: WooCommerce Multilingual

This topic contains 1 reply, has 2 voices.

Last updated by Bigul 11 months, 2 weeks ago.

Assigned support staff: Bigul.

Author	Posts
August 22, 2019 at 5:32 pm
antonL-8	We have this nice site hidden link We see occasional issues that related products disappear on secondary languages, and also the latest products on the home page disappear too. Instead of 3 we can see only 1-2. It helps to re-save all products, no changes, and after re-saving it fixes itself. Could you please login to check the settings and troubleshoot it? We can't figure out what is causing this issue, but it's happening regularly. It's correct at the moment of writing, but may get incorrect again any moment soon. It also helps if we click the button Process product visibility here hidden link - but it also displays more items in shop view than configured. This is probably also a compatibility issue of this plugin WooCommerce Show Single Variations on Shop Page - Iconic
August 23, 2019 at 6:33 am #4444247
Bigul Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve these issues. Please check the attached images. Hope you are mentioning this issue. Please try the following steps after a full site backup and make sure the issues are existing or not. 1) Upgrade to WooComerce 3.7.0 version 2) Activate WPML Media plugin 3) Sync the media items to secondary language 4) Visit WooCommerce>>WooCommerce Multilingual>>Status 5) Click on Troubleshooting link on the bottom of the page 6) Do the troubleshooting action -- Thanks! Bigul 2019-08-23_1158.png 2019-08-23_1156.png

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