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This topic contains 3 replies, has 2 voices.

Last updated by Riffaz 4 months ago.

Assigned support staff: Riffaz.

Author Posts
June 1, 2019 at 8:55 pm

kyleE-2

I am trying to: Get rid of the duplicated media and the menus when deactivating WPML.

Link to a page where the issue can be seen: backend wp-admin media library and menus

I expected to see:

Instead, I got:

June 2, 2019 at 10:36 am #3937157

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

Please refer https://wpml.org/forums/topic/remove-duplicated-media-2/#post-3248455 and try the steps.
Let me know how it goes.

Regards,
Riffaz.

June 5, 2019 at 7:20 pm #3963617

kyleE-2

It doesn't look like I have the option to change languages. I reinstalled the plugin but I am not seeing my languages available anymore.

June 9, 2019 at 6:36 am #3982417

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Sorry for the delay.
I went on holiday.

I see you deactivated the WPML.
When I activate and tried to add languages I also see the same issue.
It because of this error: hidden link
We have to dig this more now.

There could be many reasons for this.

We need to check this in a bug free environment now.
I will give you the another update by tomorrow evening.
Please be patient till then.

Regards,

June 10, 2019 at 10:40 am

The topic ‘[Closed] Remove duplicated media and menu items on removal of WPML’ is closed to new replies.