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This thread is resolved. Here is a description of the problem and solution.

Problem: Renew WPML account with life plan

Solution:Please go to https://wpml.org/account/sites/ there you should be able to see your site registered (unless u never register your site before)

then click on the little trash icon

and follow the steps shown in the video http://screencast.com/t/nhRozB9TBtBi

Relevant Documentation:http://screencast.com/t/nhRozB9TBtBi

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This topic contains 6 replies, has 4 voices.

Last updated by davidG-36 3 years, 7 months ago.

Assigned support staff: Bobby.

Author Posts
March 2, 2016 at 8:55 pm #828617

olivierL-2

I have : renew my account with a Lifetime plan

I am trying to: renew WPML plugins on all my site using WPML

I expected to see: nothing to do manually on all my sites..

Instead, I got: all my site say "Your subscription expires in 15 days. Renew now.."

March 3, 2016 at 9:22 am #828899

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

Thank you for contacting WPML Support,

Please go to https://wpml.org/account/sites/ there you should be able to see your site registered (unless u never register your site before)

then click on the little trash icon

and follow the steps shown in the video hidden link

Kind Regards,
Bobby

March 3, 2016 at 8:13 pm #829595

olivierL-2

Hi,

i know how to renew WPML.

I have 25 sites registered with WPML, i have bought a lifetime plan for all my site. Now, i need to log in to my 25 sites to enter a new WPML key..

What if I had 100 sites ? I would have to go on 100 site to renew them manually ...?

March 4, 2016 at 9:12 am #829883

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

Are they subsites ? if they are then you only update your main one and the rest should follow

Try first to Navigate to Dashboard > Plugins > WPML Multilingual CMS > Registered and click on the button "Update this information"

Thank you,
Bobby

March 4, 2016 at 12:24 pm #830111

olivierL-2

Ok Boddy,

it take less time to do it that way, but the problems is half resolved. I still need to login into my 25 site, go to plugin tab, go to WPML plugin, and click "check information".

I will do it that way, but if i had 100 site, i would be really mad. Buy a life time plan, I thought all my site would renew automatically.

What if i let the plugin expire, it will "check for update" automatically ?

June 27, 2019 at 11:41 pm #4103205

Gavin Parke

How do I renew my member account? I want to pay for a renewal but there does not seem to be a easy way to pay? please advise - thanks

Also when I use the link from the email it does not work - it says...You have already activated this account.

July 1, 2019 at 3:15 pm #4120597

davidG-36

I have the same question. I expires July, 03. I tried to renew with hew credit card. Price must be $59 as it was in previous year. I used Alternative payment processor and your system charged me just for $1 and it shows that me account will expire on 2019-07-03 and you will no longer be able to download WPML or receive support. I simply don't understand what is going on.