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This topic contains 57 replies, has 2 voices.

Last updated by Lauren 6 months, 4 weeks ago.

Assigned support staff: Lauren.

Author Posts
March 16, 2019 at 1:42 pm #3360391

giorgioA-4

I am trying to: TRANSLATE THE HOMEPAGE

Link to a page where the issue can be seen: hidden link

I expected to see: TEXT AND IMAGES IN THE Advanced Translation Editor

Instead, I got: DUPLICATE TEXT AND NO IMAGES

March 16, 2019 at 5:09 pm #3361047

giorgioA-4

I HAVE AN UPDATE ON THIS.

I TRIED TRANSLATING THE PAGE FROM SCRATCH , BUT THE TRANSLATED PAGE DOES NOT LOOK CORRECT.

PLEASE SEE ATTACHED SCREENSHOTS

LET ME KNOW HOW TO FIX THIS!

THANK YOU

March 16, 2019 at 6:11 pm #3361211

giorgioA-4

OK, NOW BACK TO PREVIOUS POST.

I DONT KNOW WHAT IS GOING ON. IS IT WPML? OR THE THEME?

March 16, 2019 at 6:24 pm #3361243

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thank you for contacting WPML support. I'll be happy to help you with this.

When you translated the page, did you click the "+" symbol or did you duplicate the page? When you duplicate, this copies all of the page content to the secondary language and then you can click "Translate Independently" to add the translated content.

Also, please go to WPML -> Settings and scroll down to the Media section. Click "Start" to sync your images from the default media library to your other languages.

March 17, 2019 at 11:44 am #3363235

giorgioA-4

HI, I STARTED TRANSLATING USING THE Advanced Translation Editor

March 17, 2019 at 2:24 pm #3363697

giorgioA-4

HI, PLEASE NOTE THAT I AM USING GRAND RESTAURANT THEME WHICH HAS A BUILT-IN PAGE BUILDER. THANK YOU

March 17, 2019 at 2:42 pm #3363729

giorgioA-4

HI, PLEASE HELP ME FIX THE HOME PAGE IS URGENT!!!

THANK YOU VERY MUCH IN ADVANCE

March 17, 2019 at 2:50 pm #3363745

giorgioA-4

HI, FIND HOME PAGE CURRENT STATUS ATTACHED

March 18, 2019 at 12:49 pm #3369403

giorgioA-4

HI, PLEASE HELP ME FIX THIS BY THE END THE DAY.

THANK YOU IN ADVANCE

March 18, 2019 at 4:16 pm #3371453

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Please try duplicating the page instead of using the "+" button. This will copy all fields over to the translation and then you can click "Translate Independently to translate the content.

Please let me know if you need any further assistance and I will be happy to help.

March 18, 2019 at 4:19 pm #3371539

giorgioA-4

HOW CAN I DUPLICATE THE PAGE?

March 18, 2019 at 4:22 pm #3371547

giorgioA-4

PLEASE NOTE THAT THE THEME IS USING A BUILT IN PAGE BUILDER.

PLEASE HELPM ME FIX THIS TODAY

THANKS

March 18, 2019 at 4:29 pm #3371561

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

When you edit the original page, the one in the default language, you will see a check box "Duplicate" in the Languages section. Check that box and then click the button to Duplicate the page.

Please let me know if that works for you.

March 18, 2019 at 4:33 pm #3371591

giorgioA-4

WHERE IS THAT?

March 18, 2019 at 5:04 pm #3371721

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

You need to first delete the translated page, and remove it from the trash. Then, when you view the page edit screen (like your screenshot), you will see the option to Duplicate. I have attached a screenshot.