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This topic contains 12 replies, has 3 voices.

Last updated by tienC 4 years, 1 month ago.

Assigned support staff: Bigul.

Author Posts
August 30, 2016 at 6:14 pm #1038048

tienC

I am trying to:
review changes and update
URL of (my) website where problem appears:
hidden link
I expected to see:
complete update
Instead, I got:
Request Entity Too Large

The requested resource
/wp-admin/admin.php
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
Steps to duplicate the issue:
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August 31, 2016 at 8:21 am #1042131

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hello.

Thank you for contacting the WPML support forum.

You write: "I am trying to: review changes and update."
Please elaborate what changes are you trying to review and update?

The message that you are getting (Request Entity Too Large) looks like a server related message.
I've found information about it here.
http://stackoverflow.com/questions/18121227/how-to-avoid-request-entity-too-large-413-error
It is typical to NGINX servers and as I understand it relates to the client_max_body_size directive.
Please read this and see if it is the case with your issue.

By looking at the debug info that you have attached, I can also see that your server WP Memory Limit is set to 40M.
Our recommendations are to have the following as minimal requirements:
- PHP 5.3 and above (this OK with your installation) with a memory limit of at least 128MB and more if possible.
- MySQL 5.6 and above (this OK with your installation).
Please follow this link for a detailed documentation:
https://wpml.org/home/minimum-requirements/

Is it possible for you to change those to the minimum requirement?
You may need to contact your hosting provider for that.
Meeting those baseline requirements might not be related to the message that you are getting but is most critical for WPML to operate normally.

Please try to raise it before you contact your hosting company.
You can try and do it from the wp-config.php file in your WordPress installation.
Insert this code in that file.

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Add it before this line:
/* That's all, stop editing! Happy blogging. */

Please understand that when using WordPress + WPML and its extensions + many other plugins it consumes a lot of memory from your server for your sites installation and this issue must be dealt before anything else.

Could you please perform those procedures and see if it help?

I look forward to your reply!

Thanks,
Itamar.

August 31, 2016 at 7:53 pm #1047486

tienC

Can you help me to complete the Chinese translation from your end?

August 31, 2016 at 11:10 pm #1047739

tienC

Can you please help me configure the Chinese language, I need a Chinese Prpgrammer to help

my website address is hidden link

Please let me know what is the cost

September 1, 2016 at 12:02 am #1047779

tienC

Corrected the
"Try to look for the following line in the php.ini and set it to the size that you require:"

post_max_size = 25M
You can then set it in the .htaccess file:
php_value post_max_size 25M

the memory size increased, but issue remain, can I get a Chinese programmer to help me take care the set up issue?

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September 1, 2016 at 1:40 am #1047841

tienC

I don't see any .mo file in the wp-content/theme/Realtyspace/language or wp-content/theme/Realtyspace-child/language

September 1, 2016 at 1:51 am #1047899

tienC

I can not remove the issue

Request Entity Too Large

The requested resource
/wp-admin/admin.php
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

September 1, 2016 at 1:53 pm #1053573

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi.

We have a Chinese language forum.
Would you prefer to get a Chinese supporter?

September 1, 2016 at 2:32 pm #1053623

tienC

Can you give me the link to the Chinese support formum

September 1, 2016 at 10:24 pm #1054531

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi.

This is the link to the Chinese support forum.
https://wpml.org/zh-hans/forums/forum/support-in-chinese/

Thanks,
Itamar.

September 1, 2016 at 11:00 pm #1054546

tienC

In the mean time, can you plz still support me on this issue, look at the issue give me all options I need to do, to solve this issue

September 2, 2016 at 8:22 am #1055566

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi ,

I am Bigul from WPML support team. Itamar is off today. So I am take caring this ticket. Hope it will be okay for you.

Because of the duplicated ticket https://wpml.org/forums/topic/request-entity-too-large-12/, please close this one. We will provide you support on the other ticket.

--
With Regards

Bigul

September 2, 2016 at 1:03 pm #1056385

tienC

close this ticket