Background of the issue:
I am trying to resolve an issue on my site hidden link where list elements from Greenshift blocks are shown multiple times. In the editor, there is just one instance of these elements.
Symptoms:
List elements from Greenshift blocks are displayed three times on the site, but only once in the editor.
Questions:
Why are list elements from Greenshift blocks shown three times on the site?
Is this issue a bug?
This isn't a known issue and I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your reply. I can see the issue now. Please allow me to escalate this to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.
I have feedback from our 2nd Tier Support and kindly insert the custom XML configuration below into WPML > Settings > Custom XML Configuration. Then, go back to your primary language page and make minor changes to the page/posts. Then, translating it should only display one string of the same content.
The topic ‘[Closed] Same items multiple times’ is closed to new replies.
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