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This topic contains 3 replies, has 2 voices.

Last updated by Andrés 5 months, 1 week ago.

Assigned support staff: Andrés.

Author Posts
May 7, 2019 at 11:08 am #3756839

Ann Campbell

My translator is using SDL Studio 2019. I exported all 3 XLIFF versions available (version 1.0, 1.1, and 1.2). None of them would open in SDL Studio 2019.

Are you aware of any issues with compatibility? Can you provide instructions for getting your exports to work successfully in SDL Studio 2019?

The translation goal is from English to Spanish.

May 8, 2019 at 6:28 am #3764073

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello again Ann,

This issue also needs to go to our technical support so we can investigate this situation further.

Best regards,
Andrés

May 11, 2019 at 6:01 am #3789745

Ann Campbell

Yes, I still need assistance. No one has reached out to me from technical support to assist. The translator is waiting for good files.

May 11, 2019 at 7:11 am #3789855

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Sorry for the misunderstanding. As I pointed out, the WPML's license owner needs to open a ticket in our technical support with his license credentials.