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This topic contains 5 replies, has 2 voices.

Last updated by Itamar 5 months, 1 week ago.

Assigned support staff: Itamar.

Author Posts
April 30, 2019 at 6:56 am #3708323

muhammad-zubairB

hidden link

April 30, 2019 at 2:40 pm #3712395

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi.

Could you please elaborate on the error that you are having?
It is not entirely clear to me only by looking at the screenshots.

Also, could you please share your Debug information with me?
You can read the detailed explanation about it here.
http://wpml.org/faq/provide-debug-information-faster-support
The debug info will give me a lot of information about how your site is configured and will help me understand the source of the problem.

Thanks,
Itamar.

May 2, 2019 at 6:01 am #3721965

muhammad-zubairB

Regarding my last screen Shorts.

1. "without login.jpg " it mean when we are not login in WP admin panel, red marked area is showing in Arabic it should in English.
2. " with login.JPG" it mean when are are loge in WP Admin Panel then Red mark area is showing perfectly.

May 2, 2019 at 11:20 am #3724095

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi and thanks for the extra details.

As a first debugging process, please correct the following.

1. Update WordPress to its latest version (currently 5.1.1).

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****

2. Update WPML and its add-ons. You are using old versions of WPML and its add-ons, please update them to their latest versions.

3. If needed please also update the theme and any plugin that might be related to this issue.

4. Check if the problem persists.

Please let me know what you will find out.

Thanks,
Itamar.

May 5, 2019 at 9:27 am #3742247

muhammad-zubairB

after updating all... still the search showing same results. in English section showing the arabic language. check the attached file red marked area.

Debug code is showing below.

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May 6, 2019 at 12:46 pm #3748499

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi.

I can see the issue on your site even if I'm not logged in. When loading this page hidden link 'All cities' in English shows, but then after a few seconds, it switches to Arabic (كل المدن). Please see the attached screenshot.

Please try the following.

1. Go to WPML -> Languages -> Language filtering for AJAX operations. And if the option 'tore a language cookie to support language filtering for AJAX' is not selected then select it and press the 'Save' button. Then check if the issue persists.

2. If the above didn't help, please try our minimum environment procedure.
I suspect that there is a collision with the theme or another plugin that might cause this problem. If possible get your site into a minimum environment. Minimum environment means switching to a default WordPress theme like Twentynineteen and no plugins activated except WPML.
Is it possible for you to try it?
You will need first to check if the problem persists when just the theme is switched to Twentynineteen (for example). If it persists then deactivate all plugins except the WPML and its add-ons. Then please check if the problem persists. If it does not persist so start by activating the plugins one by one and check when the problem comes back, then report to me which was the culprit plugin. You are probably using a plugin for this search option where the problem is happening, or maybe it is a feature of your theme, so in this case, you would need to check things with the theme or plugin activated.

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****

Please let me know what you have found out.

Thanks,
Itamar.

The topic ‘[Closed] Search Language Translaion Error’ is closed to new replies.