Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 18 replies, has 2 voices.

Last updated by rufusB 7 months, 3 weeks ago.

Assigned support staff: Bruno Kos.

Author Posts
March 27, 2019 at 3:19 pm #3472611


I tried rebuilding the page with the wordpress editor, deleting the strings and flushing the cash but it turned out the same. I've also tried using a trouble shoot mode which selectively disables plugins, but it only works on one site, so no good.

March 28, 2019 at 7:13 am #3477501

Bruno Kos

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)


It may significant that the demo Account page is not built using Elementor, use of which with WPLM is now quite broken.

Can you perhaps set this on our sandbox demo site as well? Are you using some custom code on your site that renders tabs in that way?

Bruno Kos

March 28, 2019 at 3:25 pm #3483195


Elementor was not the culprit so I deactivated all plugins that were not active in the demo, flushed the cash and reinstated them one by one. They all work and so do both account pages. Something wrong in a plugin installation?

My issue is resolved now. Thank you!

March 29, 2019 at 10:08 am #3490081


This may not be resolved. This morning, the account tabs were linkless again. I then edited some captions in elementor with WPML Strings Translator, Media, and Translation Management deactivated (a possible workaround for the inability to edit translated captions, images and titles in elementor). When I re-activated the plugins, the account tabs were back.