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Tagged: Install and update
|April 28, 2019 at 11:41 pm #3699089|
I am trying to: update wpml plugs
whats up with your plug??
|April 29, 2019 at 4:46 pm #3705693|
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Thank you for contacting WPML Support.
I am sorry to hear that you are experiencing difficutlies with WPML. It sounds to me as there is a compatiblity issue between WPML and another plugin. PLease take note, that in case of 500 errors it can be helpful to connect by FTP and simply disable the plugin folder be editing its name (Example: /plugins-disabled). This will deacitvate any plugin, then rename it back to original and reactivate the plugin setup that was not causing any issues.
WordPress includes a debug mode which helps reveal PHP problems.
To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define( 'WP_DEBUG_LOG', true );
Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:
define( 'WP_DEBUG_DISPLAY', true );
If you open wp-config.php and that define statement is not there, you can add it right before this line:
/* That's all, stop editing! Happy blogging. */
Further, could you please increase your Memory Limit and WP Memory limit to 256M? 128M is the minimum required by WPML.
/* Memory Limit / define('WP_MEMORY_LIMIT', '256M');
Paste it just before:
/ That's all, stop editing! Happy blogging. /
These settings can be limited directly by your hosting provider, so I recommend you to contact and ask them to modify them directly.
Please also change the value of "maxInputVars" inside of your php.ini file. You are currently using a value of 1000. I would recommend you to change this setting to at least 3000.
In case of any doubt please contact your hosting provides and ask for assistance.
Now, please provide us the result for the debug.log in order to be able to assist you further. From this result we might be able to see which plugin is causing the issue together with WPML.
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