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This topic contains 2 replies, has 2 voices.

Last updated by John 8 months, 2 weeks ago.

Assigned support staff: Noman.

Author Posts
September 13, 2019 at 7:04 pm #4570455


I am trying to: have a secondary menu in top bar right widget

Link to a page where the issue can be seen: hidden link

I expected to see: the English menu appearing in the top bar right widget area

Instead, I got: no English menu.

If I save the widget in the English section of the widget's page, then the french disappear and the English one shows up.

September 15, 2019 at 8:07 am #4574149


Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)


Thank you for contacting WPML Support. To take a closer look on this issue, please provide temporary access (WP-Admin and FTP Login info) to your site, so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

September 15, 2019 at 4:54 pm #4575063


Ironicaly, I found out that I needed to show the widget in all languages.
My issue is resolved now. Thank you!