Home › Support › Translation support › [Resolved] Selected items cannot be added to the translation + don't show up in word count
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Last updated by Andrés 3 months, 3 weeks ago.
Assigned support staff: Andrés.
What are you trying to translate?
We are trying to translate a page through a third-party translator.
What are you seeing? (please include a screenshot)
What's missing or not working for you?
When we select a translation it cannot be added to the basket (the button is faded out), and the word count is still zero.
English (English )
Spanish (Español )
French (Français )
Welcome to WPML support forum.
This forum is intended for how to questions. It seems that the issue that you are experiencing is beyond that and it is more a technical problem, maybe a compatibility issue.
We committed with the site developer that this forum is only for that and we won't mess his development. So, for this kind of questions, you should ask your developer (license owner) to open a ticket in the technical forum.