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This topic contains 6 replies, has 4 voices.

Last updated by olafB-4 1 year, 1 month ago.

Assigned support staff: Lucas Bustamante.

Author Posts
September 3, 2018 at 8:16 am

Jeroen

Fatal error: Uncaught RuntimeException: Service Unavailable in /mnt/data/home/119304.cloudwaysapps.com/wugsetsdse/public_html/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php:359 Stack trace: #0 /mnt/data/home/119304.cloudwaysapps.com/wugsetsdse/public_html/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php(290): WPML_TM_ATE_Jobs_Actions->check_response_error(Object(WP_Error)) #1 /mnt/data/home/119304.cloudwaysapps.com/wugsetsdse/public_html/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php(248): WPML_TM_ATE_Jobs_Actions->update_jobs(NULL, Array) #2 /mnt/data/home/119304.cloudwaysapps.com/wugsetsdse/public_html/wp-includes/class-wp-hook.php(286): WPML_TM_ATE_Jobs_Actions->update_jobs_on_current_screen(Object(WP)) #3 /mnt/data/home/119304.cloudwaysapps.com/wugsetsdse/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #4 /mnt/data/home/119304.c in /mnt/data/home/119304.cloudwaysapps.com/wugsetsdse/public_html/wp-content/plugins/wpml-translation-management/classes/ATE/Hooks/class-wpml-tm-ate-jobs-actions.php on line 359

September 3, 2018 at 8:17 am #2698305

Jeroen

I managed to disable the ATE editor and now it works. The moment I activate it, I get this fatal error in the backend on hidden link

September 3, 2018 at 10:14 am #2698648

agnesL

I got the same issue with my homepage (in the original language):
- When I try to edit it in WP or elementor, I get a server error, and the log shows that message.
- disabling the ATE editor enables me to edit it.
All my site is done with the translation editor (ATE or classical), but the homepage only is manual. Is that the reason..?
Anyhow it is annoying.

September 3, 2018 at 12:22 pm #2699208

Lucas Bustamante

Hi,

We're facing an stability issue with our ATE servers right now, thus causing 500 errors for some clients. Our engineers are working on this problem right now, please give it some time and try again.

Best regards,
Lucas

September 7, 2018 at 8:59 am #2713862

Jeroen

Temporarily WMPL server problem. Issue is fixed now!

September 15, 2018 at 11:21 am #2737565

olafB-4

OK, it is working now

October 8, 2018 at 11:43 am #2795840

olafB-4

ATE Service not avaiblabe today