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This topic contains 9 replies, has 2 voices.

Last updated by thierryG-4 2 months, 2 weeks ago.

Assigned support staff: Noman.

Author Posts
June 26, 2019 at 4:57 am

thierryG-4

I am trying to: Hi, I am trying to set up WPML Multilingual on my Avada site. The version is the v 4.2.7.1 and Avada version is Avada 5.9.1. As you can see on the pictures attached, we have several errors appearing. We already contacted Avada support and they told us that the problem is from your side. Our PHP version is 7. Could you please help us out? Many thanks for your kind help.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

June 26, 2019 at 7:23 am #4090021

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. . It seems like an issue with the WPML registration.

Can you please try the following steps:

- Go to Plugins -> Add New -> Commercial page
- Try to remove the WPML registration
- And again Register WPML with the new key.

Please let me know if this solves the issue or if you need further assistance with this issue.

Thank you

June 28, 2019 at 9:51 am #4106305

thierryG-4

Hi, We still have issues after trying with your help.
Please see as below:

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 677

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-otgs-installer-plugin-finder.php on line 26

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/repository/class-otgs-installer-repositories.php on line 54

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 325

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-otgs-installer-plugin-finder.php on line 26

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 2327

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

Warning: Invalid argument supplied for foreach() in /var/www/vhosts/ata-services.com/httpdocs/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-wp-installer.php on line 1662

In addition there is an issue with WPML string translation:
hidden link
We also receive many errors.

many thanks for helping us out

June 30, 2019 at 6:14 am #4113433

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

To further debug this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

July 2, 2019 at 3:54 am
July 2, 2019 at 9:56 am #4125453

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

I have fixed this issue by following below steps:
1. Went to Dashboard -> Updates
2. Pressed the "Check again" button
3. Scroll to the bottom and pressed the "Update" button
4. Went to the Plugins page.

Could you please check and confirm?

Thank you

July 3, 2019 at 9:14 am #4133821
thierryG-4

Hi,

Many thanks for your help, however we still have an issue with the string translation on media, it doesn't work. As well we receive many error messages on some pages we translated.
See on this page: hidden link

At the same time, we would like to know if you can help us to set the flags on top of our pages, see example on the link attached: hidden link
This website is one of our old website and we would like the flags to appear before the header/menu .

Many thanks again for your kind support,
You have been a greate help and we hope to be ready to roll soon.

New threads created by Noman and linked to this one are listed below:

https://wpml.org/forums/topic/issue-with-the-string-translation-on-media/

July 3, 2019 at 12:26 pm #4136195

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

To handle new issue, I have created a new ticket since this is a separate issue. Here is the link to the new ticket:
https://wpml.org/forums/topic/issue-with-the-string-translation-on-media/

Thank you for your cooperation and patience.

July 5, 2019 at 3:57 am #4147439

thierryG-4

This issue is resolved now. Thank you!

July 30, 2019 at 5:57 am #4304919

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

[ ticket status changed ]

July 30, 2019 at 6:26 am #4305021

thierryG-4

My issue is resolved now. Thank you!