This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to add a language switcher to the navigation menu because WPML did not recognize existing menus, likely due to using a Full Site Editing (FSE) Block Theme. Additionally, there were issues with translations appearing as 'In Progress' or disappearing from the list.
Solution:
1. Since the site uses an FSE Block Theme, the 'Appearance → Menus' section is unavailable. We recommended adding a Language Switcher block directly in the templates using the Block Editor. For guidance, see the Language Switcher Block Guide.
2. For the disappearing translations, we advised:
- Go to 'WPML > Translation Management'.
- Select the Navigation Menu 'Navigation 4 Menu' and the template part 'HeaderMy1', then send both for translation. Detailed instructions can be found here: how to send jobs for translation.
- After sending, check 'WPML > Translations' to see the jobs listed and take over the translation jobs.
3. If issues persist or if the solution seems outdated or irrelevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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This topic is split from https://wpml.org/forums/topic/support-4/
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Last updated by 1 month, 2 weeks ago.
Assisted by: Prosenjit Barman.