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This topic contains 6 replies, has 2 voices.

Last updated by Laura 2 months, 1 week ago.

Assigned support staff: Laura.

Author Posts
July 29, 2019 at 1:37 pm #4300309

tiberiuT

Can't translate the website since all the content dissappears when I select the second language.

July 29, 2019 at 1:48 pm #4300421

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

From your debug information, it seems you didn't install String Translation and Translation Management, which are necessary to translate pages created with Elementor.

You might also want to check our documentation: https://wpml.org/documentation/plugins-compatibility/elementor/

Moreover, I suggest you increase your WP Memory Limit. PHP memory limit is fine but WordPress uses 40Mb as default. Minimum requirements for WPML are 128Mb.
Add this near the top of wp-config.php file (after the php opening tag) to increase WP memory:

/** WP Memory Limit */
define( 'WP_MEMORY_LIMIT', '256M' );

The wp-config.php file is located in your WordPress root directory. It's the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.
You can check the current WP Memory Limit value from WPML -> Support in the Info section
More info here:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
https://wpml.org/home/minimum-requirements/

Let me know if this helps you or if you need further assistance.

July 30, 2019 at 12:53 pm #4307753

tiberiuT

Hi,

I tried to find string translation and translation management plugins but I can't find them. Where can I find them?

July 30, 2019 at 1:46 pm #4308131

tiberiuT

No worries, found it. I'll let you know if I have any more issues otherwise I'll mark it as solved. Cheers

July 31, 2019 at 1:10 am #4310833

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks, please let me know if you still have issues.

July 31, 2019 at 11:00 am #4313771

tiberiuT

Hi,

I managed to translate the site's functions but still have issues with product descriptions. Can you help me, please?

August 1, 2019 at 6:59 am #4319143

Laura
Supporter

Languages: English (English ) Italian (Italiano ) Portuguese (Brazil) (Português )

Timezone: Europe/Rome (GMT+02:00)

Hi,

if you need further help, I suggest you open a new ticket. We try to have only one issue per ticket, so it's easier for others to search the forum. This also allows supporters to be faster and more efficient.

Please also notice that you need WooCommerce Multilingual to translate products.