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This topic contains 5 replies, has 2 voices.

Last updated by benediktZ 2 months, 1 week ago.

Assigned support staff: Bobby.

Author Posts
August 6, 2019 at 10:54 pm #4350733

benediktZ

In admin panel is showing the note:
"
We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.

Array
(
[language] => en
[context] => WooCommerce Endpoints
[gettext_context] =>
[domain_name_context_md5] => c571aa5c98f9ba36a12f2f80ef1a966d
[name] => order-pay
[value] => order-pay
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)
"

I am trying to: 1) I did register web in my account and activate wplm plugins
2) I did read your support link: https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/ , but I did not anything, because coppying whole web (big DB and data) is wery dificulty.

Link to a page where the issue can be seen: hidden link (I may create you temporary admin access, if needed)

What can I do?

August 6, 2019 at 11:11 pm #4350767

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi There,

If possible i would like to take a closer look at the backend to further test this issue

**Before we proceed I recommend to please take FULL BACKUP of your database and your website.**
I often use the Duplicator plugin for this purpose See: http://wordpress.org/plugins/duplicator/

I would like to request temporary access (wp-admin and FTP) to your site to fix the issue.

You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you will enter is private which means only you and I can see and have access to it.

Thank you,
Bobby

August 7, 2019 at 6:02 pm #4357245

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for the access details !

the issue should be resolved now.

These warnings come up when there is a possibility of a missing index field within your WPML database table, i have now verified that your WPML database tables are installed as expected and manually removed the warning for you.

you should not be experiencing such warning again.

August 7, 2019 at 6:17 pm #4357305

benediktZ

Thank you for your care. We will instal WPML to second web too. How we would can prevent for this issue next time?

August 7, 2019 at 6:57 pm #4357615

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

There is no specific way to prevent this from happening as it has to do with the database , if you do notice a warning on a new installation again please just write us on the forum but it is unlikely it will happen twice on the same installation

August 7, 2019 at 8:49 pm #4358201

benediktZ

My issue is resolved now. Thank you!