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This topic contains 8 replies, has 2 voices.

Last updated by Rainer 4 years ago.

Assigned support staff: Maciej.

Author Posts
October 10, 2015 at 10:39 am #722022

Rainer

I am trying to: see my single post

URL of (my) website where problem appears: hidden link

I expected to see: the single post from this URL hidden link

Instead, I got: a blank page

October 12, 2015 at 9:24 am #722566

Maciej

Hello,

Thank you for reporting your issue.
May I kindly ask you to enable the Debug mode in your wp-config.php and send me a screenshot of the error when you go to a single post page?

define('WP_DEBUG', true);

https://codex.wordpress.org/Debugging_in_WordPress

Regards,
Maciej

October 12, 2015 at 6:11 pm #723141

Rainer

Hello, I changed to true. Here comes the screenshot.
Rainer
PS. now I Change back to false. I hope that´s ok.
------------------
Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-login.php on line 431 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-login.php on line 444 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 957 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 958 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 959 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 960 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 961 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 962 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 965 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 966 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 967 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 968 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 971 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 972 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 973 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 974 Warning: Cannot modify header information - headers already sent by (output started at /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-config.php:1) in /mnt/webe/d3/64/51460664/htdocs/augsburg-webdesign.com/wp-includes/pluggable.php on line 1207

October 13, 2015 at 2:43 am #723302

Maciej

Thank you for your reply.

Does this also happen when you disable all non-related to WPML plugins?

Please let me know.
Regards,
Maciej

October 13, 2015 at 6:19 am #723346

Rainer

Login to WordPress not possible.
I changed the debug to true and I changed it back to false. -> No possibility to login (screenshot)
Please help. Rainer

October 14, 2015 at 8:10 am #724429

Maciej

Hello,

Thank you for your reply.

I need to request temporary access (wp-admin and FTP) to your site - preferably to a test site where the problem has been replicated if possible - in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

I would also recommend to backup your database and website first before we proceed. You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose.
See: http://wordpress.org/plugins/duplicator/
Regards,
Maciej

October 14, 2015 at 9:23 am #724519

Maciej

Hello,

Thank you for the login details.
I will let you know as soon as I'm done with my work.

Regards,
Maciej

October 15, 2015 at 4:21 am #725269

Maciej

Hello,

Thank you for your patience.
I fixed both of the issues on your website.
You probably saved your wp-config.php file with UTF-8 with BOM encoding - it should be saved only with UTF-8.

The problem with post was a conflict between Avada and WPML.

I have add this snippet to the file functions.php of Avada theme:

if ( defined( 'ICL_SITEPRESS_VERSION' ) ){
    add_action( 'after_setup_theme', 'inc_root_page_file', 5 );
    function inc_root_page_file(){
        require_once ICL_PLUGIN_PATH . '/inc/url-handling/wpml-root-page.class.php';
    }
}

This issue is being handled by our development team and should be fixed in the future WPML versions.

Please let me know if this solves your issue.
Kindest regards,
Maciej

October 15, 2015 at 5:31 am #725284

Rainer

Thank you very much for your help !
Regards
Rainer