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This thread is resolved. Here is a description of the problem and solution.

Problem: Client can't translate the site name and site slogan.

Solution: Go to WPML -> String Translation -> Search for the site name and site slogan -> Translate them.

Relevant Documentation: https://wpml.org/documentation/getting-started-guide/string-translation/

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 2 voices.

Last updated by Carlos Rojas 2 years, 11 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
February 1, 2018 at 5:42 pm #1504466

aurelieD-5

I modified the identity of my website from the theme customizer (divi) in English (original language), but when putting the site in French (translated language), the site identity doesn't want to get modified (see attached screenshots)

Thanks for helping

February 2, 2018 at 5:32 pm #1505738

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi Aurelie,

Could you double check if this string is translated in WPML -> String Translation?

Looking forward to your answer.
Kind regards,
Carlos

February 5, 2018 at 8:03 am #1506670

aurelieD-5

It's all set , thank you. Have a nice day

February 5, 2018 at 4:24 pm #1507472

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi Aurelie,

I'm glad to hear that the issue is solved.

Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help.
Kind regards,
Carlos