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This topic contains 2 replies, has 2 voices.

Last updated by Dennis 5 months, 1 week ago.

Assigned support staff: Dennis.

Author Posts
May 13, 2019 at 7:52 pm

ronenT

I am trying to: i updated the plugin and the site is now not showing any content except from the header

Link to a page where the issue can be seen: hidden link

I expected to see: a working website

Instead, I got: nothing...

May 13, 2019 at 8:57 pm #3801541

ronenT

because my site was defected after the update, i uploaded a backup and restored to the situation before i updated wpml. so i don't know if you will be able to resolve the error...
anyway, i will ask for a refund as the plugin damaged my site...

May 14, 2019 at 2:56 am #3802885

Dennis

Hi,

Welcome to WPML Support forum.

Sorry to hear about the inconveniences. The issue could be due to possible plugin conflict and/or a glitch occurred during the update.

Please submit a refund request via this form here: https://wpml.org/purchase/refunds-policy/

Kind regards,
Dennis