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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 3 voices.

Last updated by Bruno 2 years, 3 months ago.

Assigned support staff: Bruno.

Author Posts
April 20, 2018 at 9:37 am #1720192

AaronG1

I am trying to register wpml in my site. The site key is right but its not workking.

hidden link

April 20, 2018 at 1:59 pm #1726187

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello there,

Welcome to WPML support forum.

We are currently having issues with a recent option that was added to WPML 3.9.4. For being able to register your WPML uncheck the option:
- Keep wpml.org up-to-date about which theme and plugins I use.

Once it is done, you should be able to register your WPML without any issues.

Does it help?

Best regards,
Andrés

April 23, 2018 at 10:35 am #1764446

AaronG1

I am not able to find "Keep wpml.org up-to-date" option where it is?

April 23, 2018 at 11:21 am #1765536

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

It is the checkbox available on your Add.png screenshot added on your first reply.
Does it work this time?

April 23, 2018 at 9:16 pm #1776879

Bruno

Hello there,

I would like to take care of your ticket from now. Thanks for following Andrés instructions. I'll attach an image to you see where this option is located.

Please uncheck this option and try again. After following these steps, please let me know if you have managed to register your website.

Thank you.