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This topic contains 7 replies, has 2 voices.

Last updated by Shekhar Bhandari 5 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
May 6, 2019 at 10:56 pm #3752867

celsoG

I am trying to: Add a new web site

Link to a page where the issue can be seen: https://wpml.org/account/sites/?filter_url=www.sogester.co.ao

I expected to see: the new website at list and get the site-key

Instead, I got: this message: Site keys limit reached. Your account does not allow to add more site keys

May 7, 2019 at 4:08 am #3753777

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thanks for getting in touch, I can definitely help you out with this.

You are using Multilingual Blog subscription where you can register 1 site. You can know the limits of each subscription here: https://wpml.org/purchase/

So, if you are already using the 1 site key and it's unused, you can remove and add the new site for the key.

If you decide to upgrade your account, you can contact from here:
https://wpml.org/home/contact-us/contact-form/

Please let me know if I can help any further!

Thanks.

May 7, 2019 at 10:14 am #3756275

celsoG

Hi Shekhar,

What I mean is that I'm trying to register a website and I can not, it will not let me add the new site.
And what I want from you as help is to know how to overcome this problem.
Thanks

May 7, 2019 at 10:29 am #3756441

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Is there any error while you try to add the site key? Could you please add a screenshot showing the error if it exists?

Look forward to your reply.

Thanks

May 7, 2019 at 5:07 pm #3760877

celsoG

Hi Shekhar,

I plan to add the site hidden link and when I do that message appears.
How can I solve this situation?
Thanks
BR.

May 8, 2019 at 10:24 am #3765531

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I checked with our systems team regarding your subscription and it seems there are currently 2 sites that are registered, being so you will not be able to register the new one unless you delete the previous sites or upgrade the subscription.

Let me know if this helps.

Thanks

May 15, 2019 at 11:26 am #3815617

celsoG

Hi,

I do not need assistance, the problem was solved through the last ticket, but the red button disappeared from the support.

Thanks

May 15, 2019 at 11:29 am #3815647

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Could you please let me know more about this?

but the red button disappeared from the support.

Could you please attach a screenshot?

Look forward to your reply.

Thanks

The topic ‘[Closed] Site keys limit reached. Your account does not allow to add more site keys’ is closed to new replies.