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This topic contains 1 reply, has 2 voices.

Last updated by Andrés 4 months, 1 week ago.

Assigned support staff: Andrés.

Author Posts
June 7, 2019 at 7:32 am #3974499

Benjamin Skaleras

Hi,

we are using the latest WPML with the updated WP and Woocommerce on out website. The site is in 2 languages.
We added a second currency to the site (custom one). Each language shows a different one.

The problem is that the site shows the correct price in case you are logged in as a user/admin, but if not, then it shows the main price.

For example: Product x is 10€ on the first language. On the second one (the second currency) it is 20€. The admin sees this as it should be. but the website visitor sees 10€ in both cases.

The plugins have been tested (deactivated) and the caching has also been tested. We can not fix this error. What is the problem?

PS: also the AJAX language has been activated

June 7, 2019 at 10:41 am #3975553

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello Benjamin,

Welcome to WPML support forum.

This forum is intended for how to questions. It seems that the issue that you are experiencing is beyond that and it is more a technical problem, maybe a compatibility issue.
https://wpml.org/documentation/support/accounts-for-wpml-end-users/

We committed with the site developer that this forum is only for that and we won't mess his development, So, for this kind of questions, you should ask your developer (license owner) to open a ticket in the technical forum.

Best regards,
Andrés