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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to update the WPML components on your site, specifically the sitepress-multilingual-cms to version 4.8.0, but the update is not available in the plugins page or commercial tab.
Solution:
If you're experiencing this issue, we recommend you try the following steps to resolve it:
1. Log in to your WPML.org account and navigate to the Sites page.
2. Delete the existing site key by clicking the little trash icon.
3. Log in to your site and go to the Dashboard >> Plugins >> Add new >> Commercial tab and click the Unregister WPML from this site link if it exists.
4. Then click the Register WPML link.
5. Click the Get a key for this site link.
6. It will generate a new key for your site.
7. Copy the key, and paste it back into the input box, and press the Register button.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 1 voice.

Last updated by Noman 6 months, 3 weeks ago.

Assisted by: Noman.

Author Posts
October 23, 2025 at 4:58 am #17510550
October 23, 2025 at 5:31 am #17510644

jesseP-7

Installed through OTGS zip again and these update versions getting even older...

14552.jpg
October 23, 2025 at 7:27 am #17511050

Noman

Hi,

Thank you for contacting WPML Support. This type of issue usually happens when the WPML is not registered properly on your site. Could you please delete the existing site key and create a new one by following below steps:

1. Login to your WPML.org account >> Go to the Sites page: https://wpml.org/account/sites/
2. Delete the existing site key by pressing the little trash icon.
3. Login to your site and go to the Dashboard >> Plugins >> Add new > Commercial tab and click the Unregister WPML from this site link if that link exists.
4. Then click the Register WPML link.
5. Click the Get a key for this site link (screenshot attached).
6. It will generate the Key for your site.
7. Copy the key, and paste it back into the input box, and press the Register button.

Kindly let me know the results,
Thank you

Step 3 - Get a key for this site.png
Step 2 - Register WPML.png
Step 1 - unregister wpml.png