Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 28 replies, has 3 voices.

Last updated by Marcel 2 months ago.

Assigned support staff: Marcel.

Author Posts
September 16, 2019 at 7:18 am #4576805


Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Bjoern,

A child theme is always recommended if you need to edit the Core PHP of your Theme. In this way, the next Theme update will not overwrite your changes.

For more information, you can check out this link: hidden link

Best Marcel