[Resolved] slow site with WPML and Jupiter

Hello,

I see that the page load time expands to more than 30 seconds when trying to change the language.

Please enable the wp-debug feature to see if there are any current PHP errors given.

Add the following to your wp-config.php file:

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.

If you open wp-config.php and that define statement is not there, you can add it right before this line:

/* That's all, stop editing! Happy blogging. */

Then go to the homepage and switch the language. WordPress will gather errors in real time.

You will be able to find a complete report inside of your wp-content folder. Look for a debug.log file and provide me the results.

More information about how to activate this feature you can find here:
https://wpml.org/documentation/support/debugging-wpml/

Let me know about the results. In case the debug-log is very long please add it to a web tool like pastebin.com and send me the link.

Kind regards,
Andreas

Hello Remco,

Does the issue get solved if you disable:

"Magic 360 for WooCommerce"

It seems there might be an issue between the plugin and our WooCommerce add-on.

If you could confirm this please, otherwise I can offer to take a copy of the site for debugging.

The private reply form is enabled. Please provide me access as admin.

Best regards
Andreas