This thread is resolved. Here is a description of the problem and solution.
Problem:
We are using Smart Slider and Elementor on our website but we can't translate the slider.
Solution:
You can translate the smart slider with the following steps:
1- In your admin dashboard go to Smart Slider > Dashboard
2- Switch the admin language to the second language from the top admin bar
3- Duplicate the English(the default language) slider
4- Edit the duplicated copy and translate the texts
5- Save the changes
6- Go to Pages >All pages > Switch the admin language to the second language
7- Edit the translated page with Elementor and use the new slider you just created
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Hi there,
Thanks for contacting WPML support, I will be happy to help you today.
The issue was fixed and now the slider works for Bulgarian language with the following steps:
1- In your admin dashboard go to Smart Slider > Dashboard
2- Switch the admin language to Bulgarian from the top admin bar
3- Duplicate the English slider
4- Edit the duplicated copy and translate the texts (I copied it from the existing BG slider)
5- Save the changes
6- Go to Pages >All pages > Switch the admin language to Bulgarian
7- Edit the Bulgarian homepage with Elementor and use the new slider you just created
Now the Bulgarian language shows the slider translated as you can see here: hidden link
The slider used on the Bulgarian page is: Homepage BG - Copy (ID: 11)
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Hello Mohamed, something happened and the Bulgarian slider reverted to English again. There was a problem with the page style and another guy from support did some adjustment to correct the page style, unfortunately the slider is back to English...
I checekd the site and found that the ID of the Bulgarian slider was changed to the ID of the English one in the Elmemtor editor. So I changed again to the correct ID #11 and now it's working fine for me hidden link
Maybe that happened while trying to fix the style issue but I'm not sure which custom field is responsible for that.
Now the slider with ID #2 is used for English and #11 is used for Bulgarian, so you can delete #8
For the other issues you have, may I kindly ask you to mark this ticket as resolved and open a new ticket for them?
Our support policy allows us to handle one issue per ticket. This helps supporters to focus on one issue at once, also allows other users to find solutions to their questions faster if they have a similar issue.
