This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to update the English translation of the page 'Animales en el refugio' and receives a message suggesting contacting support.
Solution:
We have manually completed the English translation for the client. If you're experiencing a similar issue where you cannot update translations, we recommend checking if the translation is correctly saved and published. If the problem persists, it might be due to a temporary glitch or a configuration issue. In such cases, revisiting the translation page and attempting to save again can sometimes resolve the issue. If you continue to face difficulties, please visit our support forum at WPML support forum for further assistance.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket.
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This topic is split from https://wpml.org/forums/topic/error-in-translation-4/
