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[Closed] Some pages cannot be translated

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This topic is split from https://wpml.org/forums/topic/not-able-to-see-most-of-the-translated-content/

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 10 replies, has 0 voices.

Last updated by Kor 2 weeks, 3 days ago.

Assisted by: Kor.

Author Posts
May 16, 2025 at 8:17 am #17039980

ludovicoR-2

Hi Kor,

thanks for your support.

1. Regarding Amenities I've already found a way to translate them, from Taxonomy (WPML settings), the only think is that I cannot see any automatic translator there 🙁
I've already started to translate manually in EN, is there any way to translate taxonomies automatically with credits?

If not, no problem i'll do manually..

2. Regarding the not translated content:

hidden link

This is the EN version, but has some content in main language (IT) e.g --> Descrizione, dettagli, Prenota ora OR CTA like Dettagli camera.

3. Another weird thing is, I'm not able at all to translate following pages:

- Terms and condition -> I had to do it manually for english, check FR version here: hidden link
- Contact us -> hidden link
- Some of the rooms do not get translated even i click on save on the main language (Like you told me and we did on Standard room)
e.g. hidden link

4. I already tried to translate content from wpml string translation, but i don't find the content 🙁

5. How can i make every click on links to get redirected to it's language directory? E.g. Go to EN site, homepage, click on Termini& Condizioni (top right) > Redirected to IT language even user was on /en/ directory.
I've already used the setting in wpml, but nothing changes.
May 16, 2025 at 8:18 am #17039983

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

For this ticket, we will focus on.

I'm not able at all to translate following pages:

- Terms and condition -> I had to do it manually for english, check FR version here: hidden link
- Contact us -> hidden link
- Some of the rooms do not get translated even i click on save on the main language (Like you told me and we did on Standard room)
e.g. hidden link
May 20, 2025 at 5:22 am #17050814

ludovicoR-2

Hello, any news?
May 20, 2025 at 7:04 am #17051086

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I'm still waiting for your updated credentials as explained here https://wpml.org/forums/topic/some-pages-cannot-be-translated-2/#post-17040177 . Your previous credentials for your Website no longer work.

Could you backup and share your updated WP admin access credentials here?

May 21, 2025 at 6:46 pm #17058765

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I will try to answer your questions accordingly.

- Terms and condition -> I had to do it manually for english, check FR version here: hidden link
I checked the FR language here hidden link and I can see the missing header background image. Is this what you're trying to fix?

- Contact us -> hidden link
As for this page hidden link , I can see a broken contact form, is this what you're trying to fix?

- Some of the rooms do not get translated even i click on save on the main language (Like you told me and we did on Standard room)
e.g. hidden link
I've added the custom XML configuration for you below into here hidden link and translations seems to work fine now hidden link . Please check. 

<wpml-config>
  <elementor-widgets>
    <widget name="pxl_heading">
      <fields>
        <field>title</field>
      </fields>
    </widget>
    <widget name="pxl_text_editor">
      <fields>
        <field>text_editor</field>
      </fields>
    </widget>
    <widget name="pxl_button">
      <fields>
        <field>text</field>
        <field>link>url</field>
      </fields>
    </widget>
    <widget name="pxl_post_carousel">
      <fields>
        <field>filter_default_title</field>
        <field>button_text_room</field>
      </fields>
    </widget>
    <widget name="pxl_fancy_box">
      <fields>
        <field>selected_icon>value</field>
        <field>selected_icon>library</field>
        <field>title</field>
        <field>desc</field>
        <field>hyper_link>url</field>
      </fields>
    </widget>
    <widget name="pxl_links">
      <fields>
        <field>links</field>
      </fields>
      <fields-in-item items_of="links">
        <field>text</field>
        <field>link>url</field>
        
      </fields-in-item>
      <fields-in-item items_of="links_list">
        <field>text</field>
        <field>link>url</field>
        <field>badge_text</field>
         </fields-in-item>
    </widget>
   
    <widget name="pxl_room_single_features">
      <fields>
        <field>room_features</field>
             </fields>
      <fields-in-item items_of="room_features">
        <field>feature_item</field>
      </fields-in-item>
    </widget>
    <widget name="pxl_room_single_details_tabs">
      <fields>
        <field>tab_amenities_services_title</field>
        <field>tab_price_title</field>
        <field>tab_rules_title</field>
        <field>tab_review_title</field>
        <field>tab_content_amenities_title</field>
        <field>tab_content_amenities_desc</field>
        <field>tab_content_services_title</field>
        <field>tab_content_services_desc</field>
        <field>tab_content_price_desc</field>
        <field>tab_content_rules_desc</field>
        <field>list_rules</field>
        <field>tab_content_rules_cancel_title</field>
        <field>tab_content_rules_cancel_desc</field>
  
        <field>client_df_img>url</field>
     
      </fields>
      <fields-in-item items_of="list_rules">
      
        <field>rule_item_text</field>
      </fields-in-item>
      <fields-in-item items_of="list_review_demo">
       
        <field>client_img>url</field>
       
        <field>client_name</field>
        <field>client_review_content</field>
       
      </fields-in-item>
    </widget>
    <widget name="pxl_room_single_related_carousel">
      <fields>
      
        <field>button_text</field>
      </fields>
      
    </widget>
  </elementor-widgets>
</wpml-config>
May 22, 2025 at 1:06 pm #17061953

ludovicoR-2

Hello,

going to answer point by point:

1. No, the background is easy to change, we just want translations working fine... As you can see terms and conditions it's not fully translated because we're translating all the page by hand 🙁
We'd like to use same translate automatically functionality.

2. Same here, the issue we want you to focus are only related translations.. EN has been translated by hand, but hidden link still in IT language because translations doesn't work.

3. How can I have all room type pages with correct translations? other pages are still in IT, and same for all the FR room type pages.
May 23, 2025 at 10:42 am #17065558

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've added the custom XML configuration below, and it seems to work now. You should be able to translate the contents now on terms and conditions and contact us page without issues. As for the room page, I've already added some custom XML configuration earlier and it should be translatable. Could you check? 

       <widget name="pxl_list_style">
      <fields>
        <field>list</field>
      </fields>
      <fields-in-item items_of="list">
        <field>content</field>
        </fields-in-item>
    </widget>
     <widget name="pxl_contact_info">
      <fields>
        <field>heading_text</field>
        <field>desc</field>
      </fields>
      <fields-in-item items_of="social_list">
      
        <field>social_name</field>
        
      </fields-in-item>
    </widget>
Screenshot_49.png
May 23, 2025 at 2:34 pm #17066936

ludovicoR-2

Hello,

i've been checking and I can now see the Rooms/Camere pages in WPML translations, but the main issue is still there:

Even the content is translated in ALL languages, the site still show the main language.
The weird thing is, if i try to edit with elementor the page before clicking to the elementor edit section the content in the elementor view is translated but on the site shows the main language :/

Screen in attachment

Screenshot 2025-05-23 at 16.30.38.png
when-click-edit.png
Screenshot 2025-05-23 at 16.30.12.png
May 26, 2025 at 6:39 pm #17074760

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. May I know which room page you are working on? I can see this room page being fully translated to English hidden link

May 27, 2025 at 12:22 pm #17078387

ludovicoR-2

Hello, this room still has issues with transl: hidden link
May 27, 2025 at 6:29 pm #17080349

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Please refer to this screen recording that shows you what I did to fix it. hidden link . You can try this on your other room posts that you're having issues with. Let me know how it goes.

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