Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 2 voices.

Last updated by Carlos Rojas 4 months, 4 weeks ago.

Assigned support staff: Carlos Rojas.

Author Posts
July 10, 2019 at 9:49 am #4177881

lawrenceA-2

Hi,

I have some problem in WPML and product page. I want to chat with your support team regarding my issue. It's very urgent.

Thanks
Sanghamitra Rout

July 10, 2019 at 11:17 am #4179261

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello Sanghamitra Rout,
Thank you for contacting WPML support.

1.- If you desire to chat with our support specialists please open a chat ticket in this link: https://wpml.org/forums/forum/english-support/

In case you choose to continue using this ticket then please describe the issue and the steps to reproduce it. Also, please attach some screenshots so I can have a better understanding.

2.- Please provide the debug information of the site. In this link you will find the steps to follow: https://wpml.org/faq/provide-debug-information-faster-support/

Kind regards,
Carlos